At 99ba, we take your privacy seriously. This page explains exactly what personal information we collect, how we use it, who we share it with, and what rights you have as a Pakistani player on our platform.
Last updated: 1 January 2025 | Applies to all registered 99ba accounts
A plain-language summary of what matters most to Pakistani players about their data at 99ba
This Privacy Policy applies to the 99ba online gaming platform, accessible at 99ba.online. For the purposes of this policy, "99ba", "we", "us", and "our" refer to the organisation operating the 99ba platform. "You" and "your" refer to any person who visits, registers on, or uses the 99ba platform.
99ba is the data controller for all personal information collected through the platform. This means we are responsible for determining how and why your personal data is processed. If you have any questions about how your data is handled, please refer to Section 12 of this policy for contact details.
Our commitment: 99ba was built for Pakistani players and we understand the trust you place in us when you share your personal information. We handle all player data with care, transparency, and respect for your privacy.
When you interact with the 99ba platform, we collect different categories of personal information depending on how you use the platform. Below is a clear breakdown of the data we collect and when.
When you create an account at 99ba, we collect the information you provide during the registration process, including:
To comply with our anti-money laundering obligations and to verify player identity before processing withdrawals, 99ba may request:
All financial transactions at 99ba are denominated in PKR. We collect and retain records of:
When you visit or use the 99ba platform, we automatically collect certain technical information through cookies and server logs, including:
| Data Category | When Collected | Mandatory? |
|---|---|---|
| Registration details (name, DOB, mobile, email) | Account creation | Yes |
| CNIC / identity documents | KYC verification | Conditional |
| Payment method details (tokenised) | First deposit / withdrawal | Yes |
| Betting & gaming history | Ongoing during platform use | Automatic |
| Device / IP / browser data | Every session | Automatic |
| Marketing preferences | Registration / account settings | Optional |
99ba uses the personal information we collect for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.
Every time 99ba processes your personal data, there is a legitimate legal basis for doing so. The primary legal bases we rely on are:
99ba does not sell your personal data. We share your information only with the specific categories of third parties described below, and only to the extent strictly necessary for the stated purpose.
To process your PKR deposits and withdrawals, 99ba shares relevant payment information with certified payment service providers including the operators of Easypaisa, JazzCash, NayaPay, SadaPay, and card processing networks. These providers operate under strict data protection obligations and are not permitted to use your data for their own marketing purposes.
When KYC verification is required, 99ba may use a third-party identity verification service to cross-reference your documents against government databases. These partners are contractually bound to process your data only for the verification purpose and to delete it promptly upon completion.
99ba will disclose your personal data to law enforcement agencies, regulatory authorities, or legal bodies when required to do so by law, court order, or in connection with the prevention or investigation of serious fraud, money laundering, or other criminal activity. We will notify you of such disclosures where permitted to do so by law.
Certain trusted technology providers who support the operation of the 99ba platform – including cloud hosting providers and analytics platform operators – may have limited access to data in the course of providing their services. These providers are bound by data processing agreements and may not use your data for any purpose other than supporting 99ba's platform operations.
Important: 99ba never shares your personal data with advertisers, data brokers, other gaming operators, or any other third parties for commercial purposes. Your data is used to run your 99ba account – nothing else.
Payment security is a top priority at 99ba. We understand that Pakistani players need to trust us completely with their financial information before they are comfortable depositing. Here is exactly how we handle your payment data.
The 99ba platform uses cookies and similar tracking technologies to enable core functionality, remember your preferences, and understand how players use the platform. Below is a clear breakdown of the cookie types we use.
You can manage optional cookie preferences through your browser settings. Blocking all cookies may affect the functionality of certain features on the 99ba platform. Instructions for managing cookies in popular browsers can be found in your browser's help documentation.
99ba retains personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or irreversibly anonymised.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration details | Duration of account + 5 years | Legal obligation & dispute resolution |
| KYC identity documents | Duration of account + 5 years | AML regulatory requirements |
| Transaction & betting history | 7 years from transaction date | Financial record-keeping obligations |
| Customer support records | 3 years from last contact | Quality assurance & dispute resolution |
| Marketing preferences | Until opt-out + 1 year | Consent management records |
| Session & technical logs | 90 days | Security monitoring & fraud detection |
| Closed account data (non-fraud) | 5 years post-closure | Legal & regulatory compliance |
If your 99ba account is closed for a fraud-related breach of our Terms, we may retain relevant data for longer periods as permitted by law for the purposes of fraud investigation and reporting.
As a player at 99ba, you have specific rights over your personal data. We are committed to helping you exercise these rights promptly and without unnecessary barriers.
The 99ba platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. If we discover that a minor has registered an account, we will immediately suspend the account, delete all associated data, and refund any deposited funds to the original payment method where possible.
If you believe that a person under 18 has registered an account at 99ba, please contact our support team immediately. We take this responsibility seriously and act on all such reports without delay. Parental control software is available for Pakistani internet users who wish to restrict access to online gaming and betting platforms.
99ba may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or the features offered on the platform. When material changes are made, we will:
We encourage all 99ba players to review this Privacy Policy periodically. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with a revised policy, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, how 99ba handles your personal data, or if you wish to exercise any of your data rights, please get in touch with our team. We are available 24 hours a day, 7 days a week.
If you believe that 99ba has not handled your personal data correctly or has failed to respond adequately to a data rights request, you have the right to raise a complaint with the relevant data protection authority. We would, however, appreciate the opportunity to address your concern directly before you escalate it to a regulator – please contact us first and we will do our best to resolve the issue promptly.
All games at 99ba involve real PKR and are strictly for adults aged 18 and above. If you or someone you know is finding it difficult to keep gambling within comfortable limits, please visit our Responsible Gaming page for free tools and support resources available to all 99ba players.